We will be closed next week from Aug 12–15 (Mon–Thu) for the Obon summer break. We apologize in advance that we will not be checking mail or processing orders during this time. We are back on Friday Aug 16 when normal service will resume.
Golden Week holidays
We will be closed on Monday April 29 and then again between May 3-6 for the four-day holiday weekend. The string of holidays around this time is known as Golden Week, and allows Japan Inc. to reset for a few days and grease its collective wheels. Production and deliveries will […]
Important notice: Changes to Mojoprint design services
Effective from April 1 2024, we will be updating our design service with the following important changes: Why are we doing this? When Mojoprint began life back in 2007 we were essentially a design company with a bolt on print service. Over the years the focus has shifted heavily towards […]
Christmas and New Year holiday hours
Christmas is business as usual in Japan, but New Year is when the whole country shuts down. Mojoprint follows this same schedule and will be closed from Dec 29 thru Jan 4. Our last day of business this year will be Dec 28 and we will open again on Jan […]
Obon summer holidays 2023
Mojoprint will be closed from Aug 11–16 for the Japanese Obon holidays. During this time Japan collectively goes on holiday for a few well earned days of rest. We will be back in action from Aug 17. Thanks for your understanding.
Telephone number change
We have been phasing out our Osaka number for some time now, and from May 1 it will no longer be available. For those customer requesting our telephone support, please call directly to 050-1741-9132 from now on. Note that phone support is limited to voicemail (you may request a callback) […]
May public holidays
We will be closed for the ‘Golden Week’ string of national holidays May 3–5, as the nation shuts up shop, grabs its bags and dashes off to sunnier climes. Orders will not be processed during this time, so please plan ahead accordingly.
Severe weather causing delivery disruptions
The recent cold spell has made it extremely challenging for all courier companies in Japan. Both Sagawa Kyubin and Yamato Kuroneko have announced a temporary hold on collections which means there will be unavoidable delivery delays. This also affects packages that have already been collected from our production partners. We […]
Flags and display items temporarily unavailable
Our large event zip-up displays, table cloths, and feather and teardrop flags will be temporarily unavailable after Jan 10th until the beginning of February while we replenish stocks. Rollup banners are unaffected. Thank you for your understanding.
New Year holidays
Mojoprint will be closed for the winter holidays between Dec 29–Jan 4. Our last production day will be Dec 28 this year and we open again on Jan 5. Turnarounds for your order will not count the holidays, so most jobs will be completed or started in the New Year […]