Golden Week holidays

We will be closed on Monday April 29 and then again between May 3-6 for the four-day holiday weekend. The string of holidays around this time is known as Golden Week, and allows Japan Inc. to reset for a few days and grease its collective wheels. Production and deliveries will […]

Christmas and New Year holiday hours

Christmas is business as usual in Japan, but New Year is when the whole country shuts down. Mojoprint follows this same schedule and will be closed from Dec 29 thru Jan 4. Our last day of business this year will be Dec 28 and we will open again on Jan […]

Obon summer holidays 2023

Mojoprint will be closed from Aug 11–16 for the Japanese Obon holidays. During this time Japan collectively goes on holiday for a few well earned days of rest. We will be back in action from Aug 17. Thanks for your understanding.

Telephone number change

We have been phasing out our Osaka number for some time now, and from May 1 it will no longer be available. For those customer requesting our telephone support, please call directly to 050-1741-9132 from now on. Note that phone support is limited to voicemail (you may request a callback) […]

May public holidays

We will be closed for the ‘Golden Week’ string of national holidays May 3–5, as the nation shuts up shop, grabs its bags and dashes off to sunnier climes. Orders will not be processed during this time, so please plan ahead accordingly.

Severe weather causing delivery disruptions

The recent cold spell has made it extremely challenging for all courier companies in Japan. Both Sagawa Kyubin and Yamato Kuroneko have announced a temporary hold on collections which means there will be unavoidable delivery delays. This also affects packages that have already been collected from our production partners. We […]

New Year holidays

Mojoprint will be closed for the winter holidays between Dec 29–Jan 4. Our last production day will be Dec 28 this year and we open again on Jan 5. Turnarounds for your order will not count the holidays, so most jobs will be completed or started in the New Year […]

Telephone support

Long gone are the days when we were all physically in an office together, passing the phone around. In today’s new normal of remote work, phone support presents unique challenges. At Mojoprint we continue to offer phone support but on a limited basis. As a busy team we are often […]