Knowledge Base

• Can you deliver my order overseas (outside of Japan)?
• I want to order multiple items at the same time. Do I have to place separate orders for each product?
• How do I pay?
• Can I use a credit card?
• Can I get a credit account?

View all

• Embedding Images
• Adding bleed in Photoshop
• What kind of files can you print?
• Do you accept documents made with Microsoft Word or Excel?
• Do you accept documents made with Microsoft Powerpoint?

View all

• Where is your office?
• Is Mojoprint the same as King Printers?
• Can you send a salesman to talk to us?
• Telephone support

View all

• How much do you charge for design?
• How long will my design take?
• When you complete my design can you send me the artwork too?
• Do you design websites?

View all

• Can Mojoprint cut sizes not mentioned on the website?
• What is offset printing?
• What is inkjet printing?
• What is on-demand printing?
• Do you use Soy inks?

View all

• Guide to our papers
• What kind of papers do you have?
• I would like to see your paper and print quality before I order. Can you send me some samples?
• What is the difference between coat, matt-coat and uncoated paper?
• Do you have any papers other than those on your website?

View all

• Can you print sizes and quantities that are not on your website?
• Do I get a printed proof of my order?
• I have bought some lovely A4 paper I would like to use for my stationery. Can I bring it to you and have you print on it?
• I was out when the courier company called — what should I do?
• How long will my order take?

View all