Heavy rains causing delivery disruption

The heavy rains across the country are affecting delivery for all couriers, especially for addresses located within western Japan. We are very sorry for any delays but please understand that it is out of our control. We hope everyone stays safe and dry.

Earthquake causing production delays

At 7:58am on Monday morning (June 18th), Osaka experienced a magnitude 6.0 earthquake. While no widespread damage has been reported, this has caused train stoppages and other delays and disruptions. At Mojoprint we are taking orders as usual, but please note that there may be delays in production as the […]

Creating (almost) print-ready data with Canva

Canva is a great tool for creating designs if you don’t have access to professional design software like the Adobe Creative Suite or Affinity. The main drawback is that it can only export in RGB, whereas we need data to be CMYK to print. For Canva files we can do […]

We’ve updated our Privacy Policy

While Mojoprint only delivers printing within Japan, we have clients from all over the world, including those based in the EU. That means we need to make sure we are inline with the new GDPR regulations that come into effect this month. In case you have missed the news, the […]

Zip it! How to create archive files

If you have multiple files eg. files for the front and the back of your design, and/or linked images, we ask that you send them to us as one compressed, archive file. We have set up our system this way (one order, one file) to minimize potential problems. Creating Archive […]

Email confirmations currently offline

We have been having some issues with our mail server today and our order email notifications are not being sent out by the system. We are working to fix the problem as soon as possible and apologise for the inconvenience. Normal email communications are all online however so please do […]

Winter holiday schedule 2017/18

‘Tis the season to be jolly etc. And also the season to not get caught out when Japan closes down for its New Year celebrations. Following suit, Mojoprint will be closed from Dec 28th (Thursday, 6pm) until we open again on Jan 5th (Friday, 9am). Then we are closed again […]

Outlining fonts

Fonts are files on your computer that are used to write the text in your design. When you send that design to someone else, unless they have the same font files on their computer too, the design will look very different. So we require that all fonts are outlined in […]

Converting from RGB to CMYK color mode

There are certain colors that the RGB model uses that fall outside of the color gamut capable with CMYK. When you convert images and colors from RGB (the default color model for display on screens and the web) to CMYK you may notice some considerable color shift. Working in CMYK […]

Perfect printing every time

We want your data to print perfectly — every time. We highly recommend you make use of our design services to be absolutely sure your job prints perfectly, but should you choose to go it alone we have put together this simple guide to help you avoid the pitfalls of […]