A typhoon is expected to make landfall over the Kansai region tomorrow (Tuesday Sep 4) and will disrupt traffic and delivery services. This will regrettably delay the shipment of some orders and, depending on its severity, we may be forced to cease production entirely until public transport services resume. We […]
Obon holidays 2018
We will be closed on Monday 13th, Tuesday 14th and Wednesday 15th, for the three-day Obon holidays in Japan. While not official national holidays, Japan closes for business during this time to recharge its batteries during the summer heat. Our office will be closed and while we will still be […]
Heavy rains causing delivery disruption
The heavy rains across the country are affecting delivery for all couriers, especially for addresses located within western Japan. We are very sorry for any delays but please understand that it is out of our control. We hope everyone stays safe and dry.
Earthquake causing production delays
At 7:58am on Monday morning (June 18th), Osaka experienced a magnitude 6.0 earthquake. While no widespread damage has been reported, this has caused train stoppages and other delays and disruptions. At Mojoprint we are taking orders as usual, but please note that there may be delays in production as the […]
Creating (almost) print-ready data with Canva
Canva is a great tool for creating designs if you don’t have access to professional design software like the Adobe Creative Suite or Affinity. The main drawback is that it can only export in RGB, whereas we need data to be CMYK to print. For Canva files we can do […]
We’ve updated our Privacy Policy
While Mojoprint only delivers printing within Japan, we have clients from all over the world, including those based in the EU. That means we need to make sure we are inline with the new GDPR regulations that come into effect this month. In case you have missed the news, the […]
Zip it! How to create archive files
If you have multiple files eg. files for the front and the back of your design, and/or linked images, we ask that you send them to us as one compressed, archive file. We have set up our system this way (one order, one file) to minimize potential problems. Creating Archive […]
Email confirmations currently offline
We have been having some issues with our mail server today and our order email notifications are not being sent out by the system. We are working to fix the problem as soon as possible and apologise for the inconvenience. Normal email communications are all online however so please do […]
Winter holiday schedule 2017/18
‘Tis the season to be jolly etc. And also the season to not get caught out when Japan closes down for its New Year celebrations. Following suit, Mojoprint will be closed from Dec 28th (Thursday, 6pm) until we open again on Jan 5th (Friday, 9am). Then we are closed again […]
Outlining fonts
Fonts are files on your computer that are used to write the text in your design. When you send that design to someone else, unless they have the same font files on their computer too, the design will look very different. So we require that all fonts are outlined in […]