We accept payment either by cash-on-delivery, pre-paid bank transfer, by credit card via PayPal or Stripe, or in cash at our office if collecting your order from us directly. See our page on delivery and payments for more details.
I want to order multiple items at the same time. Do I have to place separate orders for each product?
If the products are different (ie. some flyers, some posters and some postcards etc.) then yes, please place separate orders. If however you need for example 100 copies of business cards for 10 different people then please simply write that information in the notes when placing one order for 100 […]
Can you deliver my order overseas (outside of Japan)?
Sorry, no we can’t. Due to the prohibitive cost of shipping heavy printed matter overseas we are unable to ship your printing outside of Japan.
Do you design websites?
Yes we do. Please contact our sister company Mojoworks.jp for an estimate.
When you complete my design can you send me the artwork too?
We do not release our working design files or print-ready artwork files as standard practice but should you require them we will release the artwork for an additional release fee. The release fee is charged at 100% of the original design fee.
How long will my design take?
We can complete most flyer and business card designs in a few days, but magazines and brochures will depend on the number of pages and volume of content.
How much do you charge for design?
We offer a professional, affordable design service. We charge from as little as 6000yen for an A6 flyer design (9000yen for both sides). Send us your text and images and let our design team create your next flyer. See our design services page for design samples and more details on […]
Can I order less than 100 quantity?
Offset printing is the most economical form of printing for quantities above 100 copies. The more copies you print the cheaper the unit price becomes. When you only need a handful of copies printed we may recommend on-demand printing or inkjet printing (for large format prints). Please contact us if […]
I received my order, but I am not happy with how the colors turned out. Can I get a reprint?
Every effort will be made to obtain the best possible color reproduction of your data but because of the nature of the processes involved, Mojoprint shall not be required to guarantee an exact match in color or texture between any photograph, transparency, proof or digital file and the printed article. […]
I received my order, but I found a mistake. Can I get a reprint?
If there has been a printing error we will of course reprint your data at no additional cost to you. If the error is found to be the result of poorly prepared data or otherwise contains client-side production errors however, Mojoprint will not be held responsible and any reprints will […]