All of our thoughts go out to all those affected by the terrible earthquake and tsunami that struck the Tohoku region on Friday. As rescue efforts continue, delivery in and around the affected areas (including the greater Tokyo region) has been severely compromised.
Sagawa Kyubin and Kuroneko Yamato have announced that:
Deliveries to Tohoku (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima), Ibaraki and Hokkaido are all suspended indefinitely (with the exception of airmail deliveries to Hokkaido).
Deliveries to Tokyo, Kanagawa, Chiba, Saitama, Tochigi, Gifu and Yamanashi prefectures are unable to be sent with any specific delivery time/day requests and may also be subject to delays.
We understand that these delays may affect a great many of our customers but please ask for your understanding and patience.