If you have multiple files eg. files for the front and the back of your design, and/or linked images, we ask that you send them to us as one compressed, archive file. We have set up our system this way (one order, one file) to minimize potential problems.
Creating Archive Files
It’s simple to make an archive file, both Windows and Macintosh have .zip compression built in to the OS.
On a PC, simply select all the files, right click (will reveal contextual menu) > Send To > Compressed (Zipped) Folder.
On a Mac, select all the files, right click or option click (will reveal contextual menu) > Compress x items.
This will result in your files being copied into one archived file archive.zip. Give the archived file an appropriate name and you are ready to upload.
Creating archives/compressing files this way also results in smaller file sizes than the sum of the multiple parts, so will make your wait shorter when uploading through the website.